Make Today Stick Policies
Make Today Stick, a DBA of Spitfire Incorporated of Virginia
Website
Policies and Customer Information
Effective September 16, 2026
Make Today Stick creates personalized physical stickers from customer-provided photos, artwork and ideas. These policies explain how ordering, proofs, artificial intelligence, customer files, production, shipping, pickups, refunds, privacy and website technology are handled. By placing an order or using this website, you agree to the policies that apply to your interaction with Make Today Stick.
If you have questions before ordering, email maketodaystick@gmail.com.
Ordering and Proof Approval
Most custom orders receive a proof for customer approval before production. Some event or promotional orders are offered with proof waived. For those orders, Make Today Stick reviews the artwork internally and may produce the sticker without sending a separate customer proof. The order form will identify when this applies.
When a customer proof is provided, production begins after the customer approves it through an available approval method, such as an online approval button, email confirmation or in-person approval. Customers should carefully review names, spelling, dates, colors, images, cropping and design details before approving.
Approval authorizes Make Today Stick to produce the stickers based on the approved proof.
Up to five revision rounds are included with a custom order. A revision round means one submitted group of requested changes followed by an updated proof. More than five rounds, a substantial change in direction, or a request that effectively creates a new design may require an additional fee. Make Today Stick will explain any additional charge before continuing.
Colors can appear differently across phones, monitors and printed materials. Reasonable screen-to-print color variation is not considered a production defect.
Artificial Intelligence and Image Processing
Make Today Stick may use a combination of manual design work, traditional editing tools, automated background removal and third-party artificial intelligence tools to create or prepare artwork. Generative AI is not used for every order.
When generative AI is used, the result may interpret or change details such as facial features, clothing, proportions, objects, backgrounds or artistic style. The proof process gives the customer an opportunity to review these details before production.
Customers may request non-generative handling when feasible. This request must be made before design work begins. A non-generative request may limit the available styles, require manual work, affect turnaround time or require a different production approach. Make Today Stick will discuss any material limitation before proceeding.
Original customer files are preserved within the MTS order workflow. Photo-preservation orders are not intentionally routed through generative AI unless the customer authorizes a change to an AI-assisted artwork path.
Customer files may be processed by third-party service providers that support form submission, file storage, image processing, artificial intelligence, payment, email and order fulfillment. Make Today Stick does not operate its own AI-training model and does not intentionally use customer photos to train an MTS-owned AI model. Third-party providers process information under their own terms and privacy practices.
Customer Photos Artwork and Permissions
By submitting a photo, logo, artwork, name, likeness or other material, the customer confirms that they own the material or have permission to use it and authorize Make Today Stick and its service providers to process it for the order.
When a submission includes a minor, the customer confirms that they are the minor’s parent or legal guardian or have permission from the parent or legal guardian to submit and process the image.
Customers are responsible for obtaining permission to use school, team, company, organization, character, trademarked or copyrighted material. Make Today Stick may request proof of permission and may refuse or cancel material that appears unlawful, infringing, hateful, threatening, explicit, unsafe or otherwise inappropriate.
Submitting material for an order does not transfer ownership of that material to Make Today Stick. The customer grants MTS only the permission reasonably necessary to design, proof, produce, support and document the order, except where the customer separately grants marketing permission.
Optional Marketing Permission
Ordering does not automatically authorize Make Today Stick to use customer photos or finished designs for marketing. If MTS offers an optional marketing permission and the customer selects it, MTS may display the submitted image, finished artwork or sticker in its website, social media, advertising, portfolio, printed displays or promotional materials.
Customer names will remain private unless the customer separately authorizes their use. A customer may withdraw permission for future marketing use by emailing maketodaystick@gmail.com. MTS will stop new uses after processing the request and will make reasonable efforts to remove content it controls, but previously printed materials, completed campaigns, third-party shares and archived materials may not be fully retractable.
Production Timing
The typical production estimate for standard orders is 48 hours after proof approval. This is an estimate, not a guaranteed deadline. Complex revisions, delayed customer responses, large quantities, events, equipment issues, supply availability, carrier delays and other circumstances may extend the timeline. MTS will communicate known material delays when reasonably possible.
At on-the-spot events, printing may take up to an hour depending on order volume. If your order takes longer than an hour and you cannot stay, or if printing must be completed after the event, Make Today Stick will ship it to the address you provide at no additional charge. You may be contacted by email if your address is needed.
Shipping & Pickup Policy
Make Today Stick currently ships to the 48 contiguous United States and Washington, D.C. Shipping to Alaska, Hawaii, U.S. territories, and international destinations is not available at this time.
Shipping Rates
$2.95 flat-rate shipping for orders with a merchandise subtotal under $28.
FREE standard shipping for orders with a merchandise subtotal of $28 or more.
Free shipping eligibility is determined after discounts are applied, but before shipping charges and applicable taxes are added.
Shipping charges are displayed during checkout before the customer completes the purchase. MTS may change shipping rates for future orders, but any applicable charges will be disclosed before purchase.
Shipping & Delivery Times
Shipping time begins after production is complete and is separate from the production estimate. Carrier delivery dates are estimates and are not guaranteed by MTS.
Event & Local Pickup
Event pickup is available at designated events when offered during checkout. Eligible event pickup is free and must be arranged through the applicable event.
Other local pickups, when offered, are arranged by email. Customers should wait for confirmation that an order is ready before attempting pickup.
Unclaimed Pickup Orders
Unclaimed pickup orders will be held for 30 days after the ready notification. After 30 days, MTS may dispose of the order without refund unless another arrangement has been confirmed in writing.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. If an order is returned, lost, or delivered incorrectly because the customer supplied an incorrect or incomplete address, the customer is responsible for the cost of replacement production and additional shipping before the order is sent again.
Cancellations Refunds and Reprints
Because each order is personalized, cancellation and refund eligibility depends on how much work has been completed.
Before design work begins, MTS may provide a full refund.
After design work begins but before proof approval, MTS may provide a partial refund based on the design work, fees and materials already committed.
After the proof is approved or printing begins, the order is generally nonrefundable.
MTS may review any cancellation or refund request case by case. A case-by-case review does not guarantee a refund and does not change the general rules above.
Problems must be reported to maketodaystick@gmail.com within seven days after delivery or pickup. The customer should include the order number, a description of the problem and clear photos showing damage, defects or incorrect products. MTS may request additional information before determining the appropriate resolution.
If MTS confirms that it made a production error or that the product arrived materially damaged, MTS may repair, replace or reprint the affected product at no additional charge. The appropriate resolution will depend on the nature of the issue.
If an error was visible in a proof that the customer approved, including an approved spelling, date, image or design error, the order is not eligible for a free reprint. MTS may offer a discounted reprint.
Physical Products and Digital Files
Unless an order specifically states otherwise, the purchase includes physical stickers only. Editable files, working files, prompts, templates and high-resolution digital artwork are not included.
MTS may offer a finished PNG or another digital file as an optional paid add-on. Availability, permitted use and price will be disclosed when the add-on is offered. MTS retains ownership of its reusable templates, production systems, prompts, processes and other pre-existing design materials.
Privacy Policy
This Privacy Policy explains how Make Today Stick collects, uses, stores and shares information when a person visits www.maketodaystick.com, submits a form, joins the email list, places an order, approves a proof, attends an event or otherwise communicates with MTS.
Information We Collect
Depending on how you interact with MTS, we may collect:
Contact information, including name, email address, mobile number and mailing or pickup information.
Order and payment information, including products, quantities, totals, payment status, discounts and fulfillment choices. Payment card details are processed by the applicable payment provider and are not intended to be stored in the MTS operational spreadsheet.
Customer content, including photos, reference images, finished artwork, personalization instructions, notes, proof responses and revision requests.
Permission and preference information, including image permissions, minor-related confirmations, marketing choices and email subscription interests.
Technical and website information, such as browser, device, pages visited, approximate location, referral source and cookie choices when provided by Squarespace or another enabled website service.
Communications and operational history, including emails, inquiries, support requests, approval records, print status, shipment information and order version history.
How We Use Information
Respond to inquiries and provide requested customer service.
Create, revise, proof, produce, fulfill and support custom orders.
Process payments and maintain business and tax records.
Send transactional messages about an inquiry, order, proof, approval, pickup, shipment or problem.
Send optional marketing emails when the recipient has separately subscribed.
Maintain safety, prevent misuse, diagnose errors and improve the MTS website and workflow.
Comply with legal obligations and protect the rights, property and safety of MTS, customers and others.
Service Providers and Sharing
MTS may share information with service providers only as reasonably necessary to operate the website and fulfill customer requests. Current categories may include Squarespace for website hosting, Tally for forms, Stripe for payment processing, Google services for email, storage, spreadsheets and workflow automation, shipping carriers, and image-processing or AI providers used for authorized artwork services.
MTS does not sell customer personal information. MTS may disclose information when required by law, to protect legal rights or safety, during a business transaction, or with the customer’s direction or consent.
Email Marketing
Marketing signup is optional and separate from ordering. Placing an order, requesting a proof or submitting an inquiry does not automatically subscribe a person to marketing messages.
Subscribers may receive MTS news, event announcements, product information, fundraiser information, promotions and related updates. MTS may eventually tailor messages based on interests or inquiry selections. A future signup incentive may have additional stated terms.
Subscribers may unsubscribe at any time using the unsubscribe option in an email or by contacting maketodaystick@gmail.com. Unsubscribing from marketing does not prevent necessary transactional communications about an active order or inquiry.
Data Retention and Security
MTS keeps information for as long as reasonably needed to provide services, maintain order and approval history, handle reprints or disputes, meet tax and legal obligations, prevent fraud and support business operations. Different records may be retained for different periods.
MTS uses reasonable administrative and technical measures to protect information. No online system, email account, file-storage service or transmission method can be guaranteed completely secure.
Children and Minor Images
The MTS website and ordering services are intended for adults and are not directed to children under 13. MTS may process an image of a minor when an adult customer submits it and confirms that they are the parent or legal guardian or have appropriate permission. If you believe a child submitted personal information without appropriate consent, contact maketodaystick@gmail.com.
Your Choices and Requests
You may contact MTS to ask about, correct or request deletion of personal information controlled by MTS, subject to legal, operational and record-keeping requirements. You may also update marketing choices or withdraw future marketing permission. To make a request, email maketodaystick@gmail.com. MTS may need to verify the request before acting on it.
Third Party Services and Links
The website, forms, payment pages and communications may link to or use third-party services. Those services have their own privacy and security practices. MTS is not responsible for third-party websites or services outside its control.
Changes to This Policy
MTS may update these policies as its services, technology and legal obligations change. The current version will be posted on the website with an updated effective date. Material changes may also be communicated through another reasonable method.
Contact
Questions or privacy requests may be sent to Make Today Stick, Spitfire Incorporated of Virginia at maketodaystick@gmail.com.
Cookie Policy
Cookies are small files or similar technologies that websites use to operate, remember choices, understand site activity and support connected services.
The MTS website is hosted by Squarespace. Squarespace may use essential cookies and visitor data so the website can display, remain secure and function correctly. Depending on the website settings, Squarespace may also use analytics or other non-essential technologies. MTS may later add optional tools for analytics, advertising, email signup, embedded content or other website features.
Where the website offers cookie choices, visitors can use the cookie banner or cookie-management controls to accept, decline or manage available categories. Blocking some cookies may affect optional website features. Essential cookies that are required for security or core website operation may not be optional.
MTS does not currently use Google Analytics, Google Ads tracking or the Meta/Facebook Pixel. If MTS activates those or similar services, this policy and the cookie controls should be updated before or when the services are enabled.
Visitors can also control cookies through their browser settings. Browser controls may delete existing cookies or block future cookies, but they may not provide the same choices as the website’s consent controls.
Questions about cookies may be sent to maketodaystick@gmail.com.
Website Terms of Use
The MTS website is provided for general information, inquiries and ordering. You agree not to misuse the website, attempt unauthorized access, interfere with its operation, submit malicious content or use the website for unlawful purposes.
Website descriptions, examples, estimated sizes, availability, pricing and turnaround information may change. MTS will use the order details and price confirmed for the applicable transaction. Product photographs and digital examples are illustrative and may not represent exact printed color, scale or appearance.
To the extent permitted by law, the website and its content are provided without a guarantee that access will always be uninterrupted or error-free. Nothing in these terms limits rights that cannot legally be limited.
These policies are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Questions or concerns should first be sent to maketodaystick@gmail.com so MTS has an opportunity to address them.